February 2019 ServiceNotes

posted Feb 12, 2019, 1:49 PM by Andrew Drewnowski


If you did not receive the issue in your email, fill out the form below:

Resolved - Email Intermittently Unavailable - Tue., 1/29

posted Jan 29, 2019, 10:32 AM by Taylor Wadsworth Lescarbeau   [ updated Jan 30, 2019, 3:59 AM ]

At approximately 5:00PM on Monday, 1/28, we recognized that some users were experiencing delays in sending and receiving Exchange email.

These mail delivery issues have been resolved as of 11:00PM Tues., 1/29. If you were effected by these mail delivery issues, you may need to restart your device for the changes to take effect.

Thank you for your patience. To report any service availability issues after this time, please contact the submit an IT Service Request or call the IT Help Line at 413-587-7777.

Vote ServiceNet in Advocate's Best of the Valley Reader's Poll 2019

posted Jan 3, 2019, 11:19 AM by Andrew Drewnowski   [ updated Jan 7, 2019, 6:40 AM by Ruth Randall ]

Click in the photo below to vote for ServiceNet as the best Non-Profit Agency, located on page 11 of the survey.  


You must fill out at least 10 fields for your vote to be counted.

Timesheets due early because of New Years Day

posted Dec 28, 2018, 10:25 AM by Ruth Randall

DBIS Holiday Party

posted Dec 18, 2018, 11:20 AM by Andrew Drewnowski   [ updated Dec 27, 2018, 8:32 AM by Ruth Randall ]

n Wednesday, December 12th, the Developmental and Brain Injury Services (DBIS) division held its annual holiday party for program participants and staff at the Chicopee American Legion Hall. More than 250 people gathered to celebrate the season with a delicious dinner prepared by DBIS staff, followed by a full evening of dancing. It was a great time for everyone involved, including staff from other departments who came to help serve.  Happy holidays! 

IT Ticket System Errors

posted Dec 13, 2018, 9:31 AM by Randy Benoit   [ updated Dec 13, 2018, 9:36 AM ]

We are currently experiencing unexpected issues with our online ticket submission system. Please email IT Service Requests to mengine@servicenet.org or call 413-587-7777, Thank you!!

In the Spotlight

posted Dec 3, 2018, 8:50 AM by Andrew Drewnowski   [ updated Dec 11, 2018, 12:39 PM ]


Sunday afternoon, December 2nd, was ServiceNet Day for the Springfield Thunderbirds Hockey team. Arnold Nelson, program participant at the Enrichment Center in Chicopee and longtime member of the New Springfield Lights, sang the national anthem at the start of the game.  

ServiceNet Hockey Night-12/2 at the MassMutual Center

posted Nov 20, 2018, 11:55 AM by Andrew Drewnowski   [ updated Nov 20, 2018, 11:58 AM ]

Arnold Nelson, program participant at the Enrichment Center in Chicopee and longtime member of the New Springfield Lights, will sing the national anthem at the Springfield Thunderbirds hockey game on Sunday afternoon, December 2nd.  Discount tickets to the game are available to all ServiceNet employees, clients, and family members who would like to attend.  

Flu Clinics November 6, 7, 8

posted Nov 2, 2018, 10:19 AM by Andrew Drewnowski   [ updated Nov 2, 2018, 12:46 PM ]

Living in Recovery Grand Opening

posted Oct 26, 2018, 2:28 PM by Andrew Drewnowski

More than 75 people gathered at the grand opening of ServiceNet’s Living in Recovery program on Friday, October 19th. Living in Recovery is a peer-led, peer-driven program embracing all pathways of recovery. Its goal is to help make recovery more appealing, lively, interesting, and sustainable over time. Several local legislators were in attendance including Pittsfield Mayor Linda Tyer (top left with Jay Sacchetti and Living in Recovery program director Joe Buyse), State Senator Adam Hinds (top right), State Rep Tricia Farley-Bouvier (bottom left),  and Berkshire County Sheriff Thomas Bowler (bottom right).


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