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Timesheets Due - Monday August 20th.

posted Aug 6, 2018, 7:06 AM by James Saccento   [ updated Aug 17, 2018, 8:33 AM ]

Please remember timesheets are now due weekly. Please have them all submitted by 10AM and approved by 2pm.  

HOMELESSNESS IS MAKING HEADLINES IN GREENFIELD — BUT PEOPLE ARE IN NEED EVERYWHERE, ADVOCATES SAY

posted Aug 3, 2018, 7:41 AM by Andrew Drewnowski

MASSLIVE

AUGUST 1ST, 2018

By Diane Lederman

dlederman@repub.com

GREENFIELD — While the growing number of people sleeping on the Town Common has drawn attention to homelessness here, the need in Greenfield is no greater than in other communities, advocates say.

 Jay Sacchetti is senior vice president of shelter and housing with ServiceNet. The agency operates emergency shelters in Pittsfield and Northampton in addition to Greenfield.

“We see a growing number of people on the street in all these communities,” he said. “It’s become very visible.”

 At the agency’s 20-bed shelter in Greenfield, waiting lists for beds even in the summer has grown to 30 or 40 a night.

 He called it a perfect storm of factors that is heightening the crises: rising rents, the lack of a living wage and opioid addiction.

 “Rents have gone up in all these communities,” Sacchetti said. Where Greenfield was once more affordable, rents are now about $1,000 or more a month.

 He said there’s no way someone earning $12 or $13 an hour, or receiving a $700 a monthly disability benefit, can afford a rent that high.

 According to the U.S. Census Bureau, Greenfield’s poverty rate is listed at 13.1 percent, compared to the 10.4 percent state average.

 Sacchetti said renters are facing more competition for apartments. “When they come on the market the landlords are much more careful these days,” Sacchetti said, adding that landlords want to ensure the tenant has a steady income.

 Meanwhile, he said, people treated for opioid addiction “end up on the street when they cycle in and out of treatment.”

 And without more affordable housing, he said, there’s “no easy solution.”

 Most state and federal funding pays for housing programs in the bigger cities, even though places like Greenfield and Pittsfield — where the poverty rate is 16.7 percent — have some of the state’s “poorest demographics,” he said.

 Communities like Boston also dedicate more money to the issue, he said. According the Boston budget, the city will spend $8.5 million from its general fund to help meet housing needs. Greenfield has no such line item.

 “As the need changes in smaller towns, the funding is entrenched in other areas of the state,” Sacchetti said.

He said while about 17 percent of the state’s homeless live in Berkshire, Hampshire and Franklin counties, the money devoted to homelessness in those areas is just seven percent of the state’s housing services budget.

 “That’s no fault of anybody’s,” he said, adding, “There is no easy solution.”

 And that means finding short-term housing for the dozen-plus people camping on the Town Common, or helping them find permanent housing. ServiceNet operates an 18-bed permanent housing site but it’s full.

 Sacchetti said case managers do what they can. “We do the best we can to give them assistance,” he said.

 The Town Council, meanwhile, will be meeting Thursday night to discuss the matter.

Judy has landed...

posted Jul 24, 2018, 2:13 PM by Anne White   [ updated Aug 3, 2018, 7:37 AM by Andrew Drewnowski ]

Judy Casey, Administrative Assistant, is now in her front desk spot at ServiceNet's new administrative building located at 21 Olander Drive in Northampton.Her new number is (413) 387-1170. 

Judy joins the other staff who have already settled into their new spaces, including: the Fiscal Department, Human Resources, Information Technology (IT), Information Systems (IS), Quality, Research & Compliance (QRC), Community Relations, Senior Administration, Legal Services, Real Estate (John Hayes), and Maintenance (Tom Gross).

It has taken a lot of hard work to get these offices up and running, and to move the people and equipment into place. Kudos to all the dedicated staff who have put in long hours to make this wonderful new space home!

Timeclock System is Live Starting Saturday June 16th

posted Jun 15, 2018, 4:34 PM by James Saccento   [ updated Jun 15, 2018, 4:35 PM ]


Dear ServiceNet Staff;

 

As of June 16, 2018 the electronic time clock system will be the official way to record time worked at ServiceNet for certain non-exempt employees. Attached below is the ServiceNet policy around the new electronic time clocks. We understand that this will be a learning process for many involved and we will be there to work through this process with you. The attached time clock policy is how we envision the process to record non-exempt hourly time at ServiceNet will work, over time based on our needs this policy will be updated to reflect what practices and procedures work best for us as an Agency.

 

Additionally I have attached a new electronic timesheet policy which applies to exempt employees and certain non-exempt hourly employees.

 

Thank you,

Bruno Calouro

Sr. Vice President of Operations



Datis is Servicenet's new timesheet, HR, and payroll software!

posted May 31, 2018, 1:20 PM by James Saccento   [ updated Jun 4, 2018, 6:21 AM by Jessica Appleby ]

Datis is Servicenet's new timesheet, HR, and payroll software!

Important dates:

June 8: You will be able to sign into the Datis website with your ServiceNet password! The sign in link will be posted on the Servicenet homepage (Home.servicenet.org). This will give you a chance to see the system before the new timesheet system goes live.

June 16: You will begin recording your time in the Datis timesheet (or punch in/out device) on this day. Watch for video trainings designed just for you on home.servicenet.org.

Iportant note: If you are a fee-for-service clinician, outreach staff in MHRS, or a per diem professional in our Reach program, your process may vary from what is described below. Please contact your manager or the Datis implementation Team (via jappleby@servicenet.org) if you fall into one of these groups and have not yet been shown how to enter your time.

Hourly Staff

Hourly Staff will use the Datis devices mounted at the program to enter worked time on their electronic timesheet. The employee will swipe their badge to punch in at the beginning of their shift and  out at the end. Vacation and leave time is requested through the time off request process in the Datis website and is added to the timesheet automatically. On call (if applicable) and mileage are entered in the electronic timesheet before it is submitted. The employee submits the timesheet for manager approval each week.

Salaried Staff

Salaried staff enter their time on an electronic timesheet. Vacation and leave time is requested through the time off request process in Datis and is added to the timesheet automatically. The employee submits the timesheet for manager approval each week. Salaried staff can use the punch/in out device to record their time, but the system will pay them their regular salary regardless of what time is entered on their sheet.

Important notes for everyone:

·        Manager trainings have been taking place throughout the agency. If you are a manager and you have not yet attended an in-person training, please contact Noreen Hayes at Nhayes@Servicenet.org to join an upcoming training.

·        The new timesheet will be weekly, so there will be less to record (and approve) each week.

·        Video and print trainings on the punch clocks and electronics will be posted on Home.Servicenet.org before the new timesheets go live on June 16th.

·        All employees will sign into Datis to view their own information (including benefit accruals and time off requests) and will sign off on their timesheet each week.

·        If you do not yet have a Servicenet badge with a number printed on the back, please reach out to Evan in HR and a new badge will be sent to you.


Jessica Appleby
Director of Enterprise Applications
ServiceNet
131 King Street
Northampton, MA  01060
413.387.1159

Update on Datis, our new HR Software

posted May 31, 2018, 5:31 AM by James Saccento   [ updated May 31, 2018, 5:35 AM ]

Please check back here frequently for more Datis information and training materials.  


Dear ServiceNet Staff,

Here are the following dates and some information for the rollout of our new HR, payroll, and timesheet software (Datis).

June 8
th: All employees will be able to sign into Datis. The link will be available on home.servicenet.org. Managers have been attending in-person trainings and video trainings will be available for you on home.servicenet.org early next week.

Printed instructions will begin to be posted next to your punch in/out devices shortly.

  • On June 8th you will receive an email asking you to login and verify your information.
  • If you find a discrepancy in the information in your HR record, please reach out to DatisRecords@servicenet.org

 
June 16th: All employees will begin entering their time and attendance in the new system. Several emails will go out with instructions for how to enter your time in advance of this date.

As noted in Sue’s email from last month, hourly staff will be using the punch in/out devices to enter their time and salaried staff will be using a new electronic timesheet system. Our IT staff is committed to providing phone support for users experiencing issues with the new system. If you reach voicemail, please ensure you leave a message so that your call can be returned quickly.

 

We are very pleased with our partnership with Datis, our new HR Software provider. They are committed to working with us to ensure a smooth transition to this new, more efficient system.

 As always, please reach out to me if you have any questions or concerns.

 Thank you,

Bruno Calouro

Sr. Vice President of Operations
ServiceNet, Inc.
131 King Street
Northampton MA  01060
bcalouro@servicenet.org

 

Where’s Judy?

posted May 24, 2018, 10:33 AM by Ruth Randall   [ updated Aug 3, 2018, 7:38 AM by Andrew Drewnowski ]

.

Next time you’re heading over to the Administrative Offices at 131 King Street, please enter through the side door toward the back of the building. The offices that had been located in the Admin hallway are all being freshened up for the Innovative Care Partners group, which will be moving in in early June.

In late June, the Admin group will relocate to the new office building on Hospital Hill. Until then:  

·       Sue Stubbs, Suzanne Smith, and Anita McConnell are based in the Information Technologies (IT) office

·       Jim Frutkin is located at 50 Pleasant Street

·       Seth Dunn is in the upstairs Quality/Research/Compliance office at 131 King

·       Amy Swisher, Anne White, Andrew Drewnowski, and Bill Benson are in with Information Systems (IS) team, behind the IT offices

·       John Szczesny is working out of office space at the Florence Inn

·       John Hayes is in the former Fit Together space at the Nonotuck building

·       And Judy Casey is in the first office on the right, as you come down the IT corridor

 



LAST DAY for ServiceNet's Organizational Climate Survey

posted May 7, 2018, 9:40 AM by Amy Miller

Please take a few minutes to fill out ServiceNet’s confidential 2018 Organizational Climate survey. Your opinions matter!  The information you provide will help improve our programs, and make ServiceNet a better place to work.

Check the responses that best match your experience.  And if you’d like to add comments, that would be great.

Once all the results are in, we will put together a report that gives us a good picture of staff’s work experience at ServiceNet. Managers will use this to inform their quality improvement efforts.  And the report will be shared in ServiceNotes and on the Intranet.  

Your responses are anonymous and confidential; they can’t be traced to a person or a program. However, please let us know which division you work in so we can better use the information to make improvements. The survey will be open through May 7, 2018 on this link, which also works on a smart phone. 

www.surveymonkey.com/r/SF2MDXG

If you don’t have access to a computer or smart phone, please print a copy and return it in a sealed envelope to Seth Dunn, Director of Quality, and 131 King Street, Northampton, MA 01060.

If you need any help to complete the survey, or if you have any questions, contact Seth Dunn at 585-1361 or
sdunn@servicenet.org.

TODAY'S the Day: Spread the Word

posted Apr 30, 2018, 12:15 PM by Andrew Drewnowski   [ updated May 1, 2018, 8:52 AM ]


Help us support ServiceNet's shelters on Valley Gives Day today.  Spread the word by: 

  • posting on your social media pages (Facebook, Instagram, Twitter, etc)
  • tell your friends and family
  • make a donation
You can make a difference!  Click on the link below to visit AND share our Valley Gives page:


ServiceNet Organizational Climate Survey

posted Apr 23, 2018, 8:36 AM by Amy Miller


 

 

Please take a few minutes to fill out ServiceNet’s confidential 2018 Organizational Climate survey. Your opinions matter!  The information you provide will help improve our programs, and make ServiceNet a better place to work.

Check the responses that best match your experience.  And if you’d like to add comments, that would be great.

Once all the results are in, we will put together a report that gives us a good picture of staff’s work experience at ServiceNet. Managers will use this to inform their quality improvement efforts.  And the report will be shared in ServiceNotes and on the Intranet.  

Your responses are anonymous and confidential; they can’t be traced to a person or a program. However, please let us know which division you work in so we can better use the information to make improvements. The survey will be open through May 7, 2018 on this link, which also works on a smart phone. 

www.surveymonkey.com/r/SF2MDXG

If you don’t have access to a computer or smart phone, please print a copy and return it in a sealed envelope to Seth Dunn, Director of Quality, and 131 King Street, Northampton, MA 01060.

If you need any help to complete the survey, or if you have any questions, contact Seth Dunn at 585-1361 or
sdunn@servicenet.org.

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