Check out our newest program, Living in Recovery, at their grand opening this Friday

posted Oct 15, 2018, 1:25 PM by Andrew Drewnowski


posted Sep 28, 2018, 8:36 AM by Andrew Drewnowski

September 2018 ServiceNotes

posted Sep 26, 2018, 8:53 AM by Andrew Drewnowski   [ updated Sep 28, 2018, 8:41 AM ]

If you did not receive the issue in your email, fill out the form below:

Weather Forecast for Tomorrow: Raining Cats and Dogs

posted Sep 17, 2018, 1:27 PM by Andrew Drewnowski

Don't forget your umbrella tomorrow as we released this month's ServiceNotes issue, featuring over two dozen furry friends of our dedicated staff.  

Here's a sneak peek of the downpour of cuteness in store for you. Click on the photo to see an amazing trick this dog can do! 



posted Sep 12, 2018, 11:04 AM by Andrew Drewnowski

We've advanced in the #Broadcastyourlove photo contest for the Provider's Council.  Now we need your help!  Please click on each of these links to the post and like and/or share the photos.  The more likes and shares we get, the better the chance we are selected as one of the 3 finalist at next week's Provider's Council Annual Expo.  If we are selected, we will receive a gift card, which will be raffled off to everyone who participated in the photo or who liked or shared the photo on their social media accounts. Each like counts so if you have all three social media platforms, please like or share them all!  Voting is open until this Friday at midnight.

Don't Forget to Submit your "It's Raining Cats and Dogs" Pet Photos

posted Sep 5, 2018, 7:29 AM by Andrew Drewnowski

Image result for CATS AND DOGS
It's been a very wet summer and sometimes we need something to cheer us up.  Let's chase the rain away with photos of your lovable pets!

Submit your photo of your furry (and some not so furry) friends and we'll showcase them in this month's issue. 

Provider's Council's "Broadcast Your Love" Photo Submission

posted Aug 29, 2018, 7:24 AM by Andrew Drewnowski

Our photo submission has been uploaded to Facebook.  Thank you to everyone who participated in creating our human heart and a very special thank you to Bruno Calouro for the use of his drone.  Without it, we couldn't have gotten this very cool photo!  We'll keep you updated.  The top three finalists will be voted upon at next month's convention and expo.  

"At the heart of ServiceNet are the skill, creativity, dedication and kindness of our staff. Standing together on the lawn of our new headquarters at Village Hill—the same hill where Northampton State Hospital once stood—we recognize all of our staff who have worked to transform and improve mental health care; to increase opportunities for individuals with developmental disability, autism, or brain injury; to provide shelter for people who are homeless, and support for those moving beyond addiction into recovery; and to help young children have the best possible start in life. In support of staff throughout the organization, ServiceNet is proud to be part of The Caring Force—a statewide group working to raise awareness of and respect for the valuable contributions direct service workers make every day across Massachusetts. #broadcastyourlove"

Timesheets Due - Monday August 20th.

posted Aug 6, 2018, 7:06 AM by James Saccento   [ updated Aug 17, 2018, 8:33 AM ]

Please remember timesheets are now due weekly. Please have them all submitted by 10AM and approved by 2pm.  

Judy has landed...

posted Jul 24, 2018, 2:13 PM by Anne White   [ updated Aug 3, 2018, 7:37 AM by Andrew Drewnowski ]

Judy Casey, Administrative Assistant, is now in her front desk spot at ServiceNet's new administrative building located at 21 Olander Drive in Northampton.Her new number is (413) 387-1170. 

Judy joins the other staff who have already settled into their new spaces, including: the Fiscal Department, Human Resources, Information Technology (IT), Information Systems (IS), Quality, Research & Compliance (QRC), Community Relations, Senior Administration, Legal Services, Real Estate (John Hayes), and Maintenance (Tom Gross).

It has taken a lot of hard work to get these offices up and running, and to move the people and equipment into place. Kudos to all the dedicated staff who have put in long hours to make this wonderful new space home!

Timeclock System is Live Starting Saturday June 16th

posted Jun 15, 2018, 4:34 PM by James Saccento   [ updated Jun 15, 2018, 4:35 PM ]

Dear ServiceNet Staff;


As of June 16, 2018 the electronic time clock system will be the official way to record time worked at ServiceNet for certain non-exempt employees. Attached below is the ServiceNet policy around the new electronic time clocks. We understand that this will be a learning process for many involved and we will be there to work through this process with you. The attached time clock policy is how we envision the process to record non-exempt hourly time at ServiceNet will work, over time based on our needs this policy will be updated to reflect what practices and procedures work best for us as an Agency.


Additionally I have attached a new electronic timesheet policy which applies to exempt employees and certain non-exempt hourly employees.


Thank you,

Bruno Calouro

Sr. Vice President of Operations

1-10 of 185