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Evening with the Stars Page Live

posted Apr 12, 2019, 8:01 AM by Andrew Drewnowski   [ updated Apr 12, 2019, 8:03 AM ]



I hope everyone had a great time at last Friday's dinner.  Click on the link below or click on the "Evening with the Stars" tab to the left in the Navigation pane to see our first digital program.  The program includes all milestone write-ups, Super Star write-ups, and pictures from the event.

ServiceNet Around the World

posted Mar 26, 2019, 7:00 AM by Andrew Drewnowski

At ServiceNet, we have staff from all over the world.  Click on the map below to tell us where you're from and what you find special about your birth country. 
Let's fill as much ServiceNet purple on this map as we can!
https://docs.google.com/forms/d/e/1FAIpQLSfT_pQXTl7MpjSCjaHRK4ZBIjsCXezVFSWJBWNIxpHXHXihlA/viewform?usp=sf_link

MHRS Legislative Breakfast 3/22

posted Mar 22, 2019, 1:07 PM by Andrew Drewnowski   [ updated Mar 25, 2019, 7:28 AM ]

Saro Ntahobari, a participant in ServiceNet’s PREP program, shared the story of her personal journey at the Department of Mental Health annual legislative breakfast in Springfield on Friday, March 22nd.
Pictured Above (left to right):
 Tammie Badura (Certified Peer Specialist, PREP), Saro Ntahobari, Josh Cairns (Certified Peer Specialist, PREP), Cailin Qualliotine (PREP Program Psychology Resident)



Resolved - eHana Unavailable - Wed., 3/20

posted Mar 20, 2019, 6:21 AM by Taylor Wadsworth Lescarbeau   [ updated Mar 20, 2019, 7:04 AM ]

Issues logging into eHana have been resolved as of 10:00AM on Wednesday, 3/20/2019. We thank all staff for their patience.

To report any service availability issues after this time, please submit an IT Service Request or call the IT Help Desk at 413-587-7777.

Network Equipment Updates

posted Mar 18, 2019, 11:47 AM by Randy Benoit   [ updated Mar 18, 2019, 11:49 AM ]

Starting tonight, 3/18/2019, We will be performing routine maintenance on all networking equipment agency wide. All updates will begin after hours at approximately 7pm EST.  When network equipment is updated they devices will restart for the updates to take effect, during this time you may experience a small interruption in service lasting about 5-10 minutes. Services should be restored after the restart.

***NOTE***  If for any reason a device does not return on its own, please send me an email immediately rbenoit@servicenet.org. Do not attempt to reset the devices without IT assistance.

We will be starting with Administration this week.  We will keep everyone informed to when it will be affecting each division.  Thank you!

4/5/19 Evening with the Stars: Staff Recognition Dinner

posted Feb 28, 2019, 11:06 AM by Andrew Drewnowski

Please RSVP by March 22nd

↓ Click on the invitation below to RSVP 
Click Here to RSVP

WGBY's "Connecting Point" with Jim Frutkin

posted Feb 21, 2019, 12:48 PM by Andrew Drewnowski   [ updated Feb 21, 2019, 12:49 PM ]



ServiceNet's Senior Vice President of Strategy and Business Development Jim Frutkin was featured on a recent episode of WGBY's "Connecting Point", talking about the recent announcement of the consolidation of Baystate mental health services.

February 2019 ServiceNotes

posted Feb 12, 2019, 1:49 PM by Andrew Drewnowski

https://mailchi.mp/86b7281223b2/february2019servicenotes-617805


If you did not receive the issue in your email, fill out the form below:



Resolved - Email Intermittently Unavailable - Tue., 1/29

posted Jan 29, 2019, 10:32 AM by Taylor Wadsworth Lescarbeau   [ updated Jan 30, 2019, 3:59 AM ]

At approximately 5:00PM on Monday, 1/28, we recognized that some users were experiencing delays in sending and receiving Exchange email.

These mail delivery issues have been resolved as of 11:00PM Tues., 1/29. If you were effected by these mail delivery issues, you may need to restart your device for the changes to take effect.

Thank you for your patience. To report any service availability issues after this time, please contact the submit an IT Service Request or call the IT Help Line at 413-587-7777.

Vote ServiceNet in Advocate's Best of the Valley Reader's Poll 2019

posted Jan 3, 2019, 11:19 AM by Andrew Drewnowski   [ updated Jan 7, 2019, 6:40 AM by Ruth Randall ]

Click in the photo below to vote for ServiceNet as the best Non-Profit Agency, located on page 11 of the survey.  

https://valleyadvocate.com/best-of/

You must fill out at least 10 fields for your vote to be counted.

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