ServiceNet Organizational Climate Survey

posted Apr 23, 2018, 8:36 AM by Amy Miller



Please take a few minutes to fill out ServiceNet’s confidential 2018 Organizational Climate survey. Your opinions matter!  The information you provide will help improve our programs, and make ServiceNet a better place to work.

Check the responses that best match your experience.  And if you’d like to add comments, that would be great.

Once all the results are in, we will put together a report that gives us a good picture of staff’s work experience at ServiceNet. Managers will use this to inform their quality improvement efforts.  And the report will be shared in ServiceNotes and on the Intranet.  

Your responses are anonymous and confidential; they can’t be traced to a person or a program. However, please let us know which division you work in so we can better use the information to make improvements. The survey will be open through May 7, 2018 on this link, which also works on a smart phone. 


If you don’t have access to a computer or smart phone, please print a copy and return it in a sealed envelope to Seth Dunn, Director of Quality, and 131 King Street, Northampton, MA 01060.

If you need any help to complete the survey, or if you have any questions, contact Seth Dunn at 585-1361 or

Pride Parade is Coming Soon – don’t miss out!

posted Apr 9, 2018, 10:19 AM by Andrew Drewnowski

Join the ServiceNet contingent in this year’s Northampton Pride Parade, Saturday, May 5th to celebrate our diversity, acceptance, and pride!  This is a great opportunity to come together with co-workers, friends, family members, and others to march in a sea of purple T-shirts behind the ServiceNet banner and declare our agency’s active support of the LGBTQIA community. 

If you’ve never been to the Pride Parade before, it’s an experience not to be missed!  To register, please complete the registration form by this Friday, April 13th, so we have time to order T-shirts for you and others you will be bringing with you.  

Register Now

On the day of the parade, we will gather in the parking area behind the Northampton Brewery, starting at 10am, and will step off at 11am. The parade route is approximately 1.1 miles, and ends at the Tri County Fairgrounds. It may take up to an hour-and-a-half from start to finish, depending on the total number of marchers and floats—so wear comfortable shoes, wear sunscreen, and plan to bring water and snacks!

Parade Details

Questions?  Contact Andrew Drewnowski, Marketing Specialist & member of ServiceNet’s Diversity Committee, at: adrewnowski@servicenet.org or 413-387-1186.

See you there!

Early April 2018 ServiceNotes

posted Apr 5, 2018, 11:30 AM by Andrew Drewnowski

If you did not receive the issue in your email, fill out the form below

Email and Timesheets

posted Apr 5, 2018, 11:22 AM by Israel Mercado




We are pleased to report that full access to email and timesheets have been restored.  Users should now be able to send, receive email and complete their timesheets.



If you are still having trouble, please contact the IT Helpdesk for immediate assistance 587-7777.






posted Mar 30, 2018, 10:11 AM by James Saccento   [ updated Apr 4, 2018, 11:59 AM ]

Dear ServiceNet Employee,

As of April 1, 2018 the Pregnant Workers Fairness Act will become effective. See notice attached below provided by the Massachusetts Commission Against Discrimination which explains the purpose of the act, a copy of this notice will be posted on the ServiceNet Intranet as well. Should any questions arise in relation to this new Massachusetts Law please send an email to soperations@servicenet.org or contact human resources.

Thank you,

Connor R.  Burgess, Esq.

General Counsel

296 Nonotuck Street
Florence, MA 01062


Innovative Care Partners Job Fair April 11th 3-6pm

posted Mar 30, 2018, 8:04 AM by Andrew Drewnowski

Late March 2018 ServiceNotes

posted Mar 7, 2018, 8:52 AM by Andrew Drewnowski   [ updated Mar 30, 2018, 7:59 AM ]

If you did not receive the issue in your email, fill out the form below:

Early March 2018 ServiceNotes

posted Mar 7, 2018, 8:52 AM by Andrew Drewnowski

If you did not receive the issue in your email, fill out the form below:

Today is Employee Appreciation Day

posted Mar 2, 2018, 11:15 AM by Andrew Drewnowski


Today is Employee Appreciation Day. Thank you for everything you do for this agency.  In our next edition of ServiceNotes, let’s celebrate ServiceNet staff by letting them know why we appreciate the work they do everyday. Your colleagues have unique strengths. Please tell us what you most appreciate about your ServiceNet team. Include pictures if you’d like. We look forward to hearing from you and shining the spotlight on your terrific team! 


Innovative Care Partners Job Fair

posted Feb 27, 2018, 9:10 AM by Andrew Drewnowski

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