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Moving away from Gmail to a common Microsoft email platform

posted May 31, 2017, 12:25 PM by Ruth Randall   [ updated May 31, 2017, 12:28 PM ]

We will be making changes to the overall ServiceNet email system in the coming weeks and months, with the ultimate goal of moving all email to a common Microsoft platform. This means that over time, we will be phasing out Gmail as a method of ServiceNet email.


We will no longer be creating new Gmail accounts for new staff, regardless of if they are regular staff or relief. Starting tomorrow, June 1st, they will all be assigned a standard Outlook email account going forward. This means that some of your staff (hired before June 1st 2017) may still be utilizing Gmail to access their email, while staff hired after June 1st 2017 will log in using the Outlook Web client to access their email.


Please feel free to reach out to us in the IT department with any questions or concerns.

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Ruth Randall,
May 31, 2017, 12:25 PM
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