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NEW Door Tablet and Calendaring Updates for Flex and Conference Room Reservations - Tues., 5/28/19

posted May 23, 2019, 5:00 AM by twadsworthlescarbeau@servicenet.org

On Tuesday 5/28/2019, Information Technology (IT) will launch a new door tablet touch screen system for booking room reservations in the flex, conference, and orientation rooms at the Village Hill Admin. Offices located at 21 Olander Drive in Northampton. These interfaces will work hand in hand with your Outlook calendar, replacing the SharePoint calendaring system on the ServiceNet Intranet, to streamline scheduling for the entire agency.

You may have already caught a glimpse of these tablets as we are in the process of setting up these devices. As there will be ongoing changes throughout this year, please direct all requests to the IT department through the IT Service Request system or calling the IT Help Line at 413-587-7777, leading up to and following our official launch date on the twenty-eighth.

We encourage you to test the interface out and acclimate yourself to booking reservations through the door tablet system and your Outlook calendar. This will assist the IT staff in implementing your requests in future stages of the rollout and implementation of new feature sets throughout the year.

A demonstration of the new system will take place during our next all Village Hill staff meeting. In the meantime, you may find the following support articles of interest in orienting you to the new system:

1.      1.Using the Scheduling Assistant and Room Finder for meetings in Outlook: https://support.office.com/en-us/article/use-the-scheduling-assistant-and-room-finder-for-meetings-in-outlook-2e00ac07-cef1-47c8-9b99-77372434d3fa

2.      2.Door Tablet Room Scheduling Signage Solution: https://youtu.be/GVma9V7DwFc

We look forward to your response!