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Resolved - e3/Datis Authentication Issues - Mon. 4/29/19

posted Apr 29, 2019, 8:00 AM by twadsworthlescarbeau@servicenet.org   [ updated May 3, 2019, 7:34 AM ]

This morning, Monday, April 29, 2019, IT received multiple reports of “bad session” errors when staff attempted to log into Datis. To resolve this issue, please clear the browsing history and cache then restart the computer before trying to log back into Datis.

If you are still experiencing issues after performing these steps, please reach out by submitting an IT Service Request or calling the IT Help Line at 413-587-7777.